Two Ticketmaster customers had tickets transferred out of their accounts by hackers. They got them back but still worry about ...

A former New York bank manager was sentenced to 13 months in prison and ordered to pay more than $208,000 after being found ...

A 20% uptick in revenue and subscription revenue made for a solid quarter for HubSpot yesterday as the firm emphasized its AI ...

How Much Does a Customer Service Representative Make? Customer Service Representatives made a median salary of $37,780 in 2022. The best-paid 25% made $47,010 that year, while the lowest-paid 25% ...

This guide will walk you through what a customer engagement platform is, how they work, and how to choose the best one for you. A customer engagement platform is software that helps businesses ...

The Legislature approved the territory’s first net metering program in 2009. It set a cap on how much power WAPA would buy — ...

A business.com editor verified this analysis to ensure it meets our standards for accuracy, expertise and integrity. Customer feedback is one of the quickest and most efficient ways to improve your ...

Airbnb's CEO Brian Chesky touted the company's co-host program and teased a 2025 expansion into a new business on Thursday.

This guide will walk you through what an eCommerce customer acquisition company is, how they work, and how you can benefit from using them. An eCommerce customer acquisition company is a company that ...

Costco is known for its great prices, but that's only part of its appeal. Here's a closer look at why it's the most popular ...

Here are four ways to help solve shopping cart abandonment and create enjoyable, repeatable and fulfilled customer journeys.

Starting February 2025, new Customer Service customers with Enterprise licenses will only see the Customer Service workspace app. The Customer Service Hub (CSH) app will no longer be available for all ...