Mitel’s current contact center offerings, such as MiVoice MX-ONE, MiVoice Business and OpenScape, include tools for managing ...

AWS Amazon Connect Outbound Campaigns incorporates AI and machine learning into expanded proactive communications solutions with dynamically updated data ...

Nov. 13, 2024 — The Huntington's disease (HD) mutation eventually causes a fatal brain disease in adulthood, but a new study finds that early in life, children with the HD mutation have bigger ...

That’s why small and medium-sized businesses need a phone system that can efficiently and effectively handle the needs of their employees and customers. While landlines served that purpose back ...

Patrick Holland has been a phone reviewer for CNET since 2016. He is a former theater director who occasionally makes short films. Patrick has an eye for photography and a passion for everything ...

You've probably already picked a side, but is it the right one? Here's how Apple and Google's mobile operating systems stack up on 14 key features. PC hardware is nice, but it’s not much use ...

You don't need to spend a ton of money to get a phone that's packed with great features. The best phones under $500 offer a good camera system, solid performance and a big display. Most of these ...

The overall speech analytics market analysis is determined to understand the profitable trends to gain a stronger foothold.

Onboarding is seamless: as soon as you create new users in Active Directory or your HR system, they’ll be provisioned to RingCentral and assigned the phone number they need. When a user is given a ...

Cellular signal boosters use big antennas to improve coverage in your home or car. These are the top signal boosters for apartments, houses, and vehicles. I’m one of PCMag’s mobile analysts ...

My favorite phone this year was the Google Pixel 9 Pro, which felt totally new and fresh, and managed to do everything well, especially taking photos and letting me chat with the latest AI.