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1 天
ACS: 12 Steps to Address Australia’s Skills Shortage
The Australian Computer Society offers key tips for tackling Australia’s tech skills shortage and boosting the nation’s ...
1 天
Why Customers and Companies Love Interactive Voice Response
IVR is one of the most elegant tools businesses have to manage calls. Learn the basics and how it can help you serve ...
1 天
Fix Dropped Calls in Two Minutes or Less With These Tweaks
Tired of lost connections and frequent call drops? Learn nine easy tricks that can stop dropped calls right away.
1 天
Top Vulnerability Management Tools: Reviews & Comparisons 2024
Discover the best vulnerability management tools of 2024. Compare top solutions, explore features and benefits, and find ...
2 天
Apple’s iOS 18.2 Beta Brings AI Features
Developers can try out the Apple iOS 18.2 beta now with ChatGPT for iPhone and iPad. Plus, the App Store isn’t the only ...
2 天
7 Go to Market Strategy Templates for a Successful Launch
Download the best free go to market strategy templates for monday.com, ClickUp, Asana, Trello, Excel, and Google Sheets.
2 天
UK Government Introduces Self-Assessment Tool to Help Businesses Manage AI Use
The “AI Management Essentials” self-assessment tool, one of three parts, is designed to guide businesses in using AI more ...
2 天
AI-Assisted Attacks Top Cyber Threat for Third Consecutive Quarter, Gartner Finds
Cyber attacks that are staged using artificial intelligence (AI) are the biggest risk for enterprises for the third ...
2 天
How to Effectively Manage a Data Breach
Data breaches are a security nightmare that most CISOs will face at some point in their careers. While most data breaches are not recoverable, security ...
3 天
How to Test a Call Center Integration Before Buying Seats
If every call center integration was as easy as advertised, we wouldn’t have written this guide. Learn six ways to ...
3 天
How to Start Working as a Call Center Agent From Home
A dependable call center agent is always in demand. Learn how to find remote work, show your qualifications, and start ...
3 天
Will DECT Devices Work In A Call Center? Yes, With Limits
DECT is a reliable and secure technology that’s still widely used today. Learn about this wireless Bluetooth alternative and ...
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