Unified communications and collaboration solutions are increasingly core to how employees work. Theta Lake has added new ...

Salesforce's Alice Steinglass explains how Agentforce for Developers can help an enterprise craft and deploy AI agents that will help businesses automate work.

Artificial intelligence has cut down the noise and boosted accuracy to help real time translation flourish – but there’s still more progress to be made.

Also, Otter.ai adds new languages to AI Meeting Assistant, GoTo launches new integrations, and Grammarly announces new ROI and communications measurement tools. Your company’s data may be critical to ...

Don't impose onsite, hybrid or remote workplace policies based on personal preference. Find a way to collect data to inform ...

Driven by the need to gain control and optimize costs, many companies are looking to standardize on a single connected ...

Also, Aera Technology introduces new capabilities, AppOmni and Cusco partner, EchoMark and Microsoft Purview integrate, and Sennheiser collaborates with Cisco.

Innovation in UCaaS is slowing, but that’s reasonable considering what’s occurred over the past few decades. In just this century, analog and TDM-digital became IP, The PBX became a premises-based ...

Amazon’s prowess in AI, not just in contact centers but in all things data, should give it a unique opportunity to deliver more AI, faster than a pure play that typically needs to partner in this area ...

In customer service, building trust in AI is crucial for its effectiveness and long-term acceptance. Two Ai implementations are already in play in the customer experience: Natural language processing ...

IT and business leaders should consider how they will roll out AI in the future, how they will integrate collaborative data sources, and what platform(s) makes sense for their environment. RingEX now ...

Welcome to this week’s No Jitter Roll, our regular roundup of product news in the communication and collaboration spaces. Leading off this week, we highlight: RingCentral's RingEX now includes AI ...