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9 小时
AI & Sustainability at Forefront at Cnect Wales Awards 2024
The champions of Wales’ contact centres have been celebrated at this year’s 26th annual awards ceremony hosted by Comedian ...
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Leading Legal Expenses Insurance Provider Dials Up Digital Transformation
Leading Legal Expenses Insurance Provider Dials Up Digital Transformation with multi-year contact centre Sabio Partnership ...
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Airmeez Partners with Noetica to Add Intelligent Dialling
Airmeez Partners with Noetica to Add Intelligent Dialling to its AI-Powered Customer Engagement Platform. contact centre ...
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17 小时
CV Formatting Tips for Contact Centre Professionals
Your CV should prominently feature those all-important customer service skills which are absolutely critical for success in ...
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