For years, customer service has frustrated both businesses and consumers. Long wait times, disjointed communication, and ...

The new multilevel railcars, which will start operating by mid-2025, replace some single-level cars that are more than 40 ...

Speed of response makes a strong and lasting impression on sales prospects as well as customers. Here's how to treat email ...

Gathering feedback from frontline staff can transform service delivery by addressing real-time challenges and opportunities. To improve service delivery, listen to those who directly interact with ...

Communities including Hurley, Antigo, Rhinelander, Three Lakes and Medford will receive funding toward improving safe ...

These two companies are leveraging strong industry partnerships and technology to save money, improve service levels, and ...

Improve Portfolio Performance and Better Position SVC’s Hotel Portfolio for the Long Term NEWTON, Mass., October 16, 2024--(BUSINESS WIRE)--Service Properties Trust (Nasdaq: SVC) today announced ...

In response to the article on Thursday, October 10, titled: City cracks the whip on service delivery. City Manager Musa Mbhele, I appreciate the changes taking place but this is done at a snail ...

This has important implications for service organizations seeking to improve employee well-being and engagement. By fostering environments where positive customer interactions can flourish ...

Health inspectors have raised the rating for a hospital's urgent and emergency services to "good" following improvements. A ...