Clara Shih, the CEO of Salesforce AI, has departed after nearly four years at the company, JMP Securities tells investors in a research note. Two industry sources tell the firm th ...
Researchers from Salesforce AI Research, the National University of Singapore, and the Hong Kong University of Science and Technology introduced an innovative model called MOIRAI-MoE. MOIRAI-MoE ...
The Georgia Institute of Technology and Salesforce AI Research researchers introduce a new framework for evaluating RAG systems based on a metric called “sub-question coverage.” Instead of general ...
IDC Research: Salesforce 1QFY25: Building a Data Foundation to Connect with Customers June 5, 2024: Salesforce reported solid growth including $9.13 billion in revenue or 11% year-over-year growth.
Why this Matters: New Salesforce research shows that U.S. consumers can spend up to nine hours interacting with customer service trying to resolve a single issue. On average, 67% of consumers are ...
Salesforce AI not only brings in innovation but also a strategic business imperative: The firm has found that many of its customers face difficulties attempting DIY AI solutions, which tend to ...