There are only a handful of call center software features that vary in a meaningful way between vendors. Here’s what you need ...

Nextiva is a VoIP call center software that offers a range of features, including call routing, IVR, call recording, and analytics. It is an ideal solution for businesses that want to improve ...

Who should use it: Businesses looking for an IVR system that easily integrates with existing software ecosystems to optimize call management and customer service. Our ratings take into account a ...

A hotel phone system must support guests, office staff and receptionists. This infrastructure usually requires particular ...

Choose a call center that can connect with your existing systems, like CRM software, for smooth information sharing and better customer service. What are the advantages and disadvantages of hiring a ...

In today’s digital world, businesses are constantly looking for ways to improve communication and customer interaction. One ...

Genesys, an AI-driven developer of call center software, said on Monday it has confidentially filed for an initial public offering in the United States, signaling growing investor appetite for new ...

Invesco Mortgage Capital Inc (NYSE:IVR) reported a 1.1% increase in book value per common share to $9.37, contributing to an economic return of 5.4% for the quarter. The company maintained a ...

Again, welcome and thank you for joining us today. I'll now turn the call over to IVR’s CEO, John Anzalone. All right, thanks Greg. Good morning and welcome to Invesco Mortgage Capital’s third ...