Brightcove, a streaming technology company, has launched Marketing Insights within its video insights and analytics platform.

D-ID's new product suite includes hyper-realistic interactive agents, personalized video campaigns, video translate app, AI influencers, and multiple integrations.

Research firm MarketsandMarkets valued the current retail artificial intelligence market at $31.12 billion globally and expects it to reach $164.74 billion by 2030, growing at a compound annual rate ...

The emergence of personal shopping agents will transform e-commerce and vastly improve the customer experience, yet this will only happen if retailers are prepared. Depending on the retailer’s ...

destinationCRM.com is dedicated to providing Customer Relationship Management product and service information in a timely manner to connect decision makers and CRM industry providers now and into the ...

MuleSoft has launched full lifecycle AsyncAPI support, enabling organizations to power artificial intelligence agents with real-time data through seamless integration with event-driven architectures ...

Will AI bots replace contact center agents anytime soon?AI is miles away from truly replicating human intelligence. But that doesn't mean it can't bring a wealth of benefits to your contact center. AI ...

In this webinar, we will explore how proactive outbound engagement can leverage AI to anticipate customer needs and provide timely, personalized outreach. Learn about the transformative impact of ...

What can you learn from a billion customer interactions? Plenty.Exceeding customer expectations is critical in today's competitive market. But what's the real impact of exceptional CX on your bottom ...

Contentsquare, a digital analytics provider, has updated its Experience Intelligence platform with new artificial intelligence use cases for digital marketing, product, and tech teams. Contentsquare's ...

Effective communication in the language of your customer is critical to business success. In fact, over the next three years, 79 percent of business leaders anticipate that translation and ...

Salesloft has named video messaging systems provider Vidyard as its Preferred Video Partner and integrated Vidyard Messages with Salesloft to help users bring personalized video messages leveraging ...