I now find the holiday has changed: The white water rafting has been replaced by abseiling and the rock climbing has been switched to pony-trekking. This constitutes a ’significant change' for the ...

We are operating a drop in service at the Davidson building on Saturday 10 - 4 and Sunday 10-4. Please advise clients that they may not be seen immediately, and they may not see advisers face to face.

We offer an information line for clients on 01724 870941 between 10AM and 4PM. We are able to provide food bank vouchers, and signposting information on this line.

Welcome to Citizens Advice Haringey - Part of the Haringey Advice Partnership. We are here to provide information, advice and guidance to those who live, work or study in the London Borough of ...

If you haven't had an energy bill in over a year, your supplier has to follow certain rules about how far back they bill you. You should first read our guidance if you've not received a bill in a ...

Please note that our offices are open for pre-booked appointment only. We can also print information for clients who do not need advice.

Use this letter template to complain to a trader about faulty goods. It should help the trader understand your point of view and their legal obligation to sort out the problem. You can send the letter ...

Your supplier needs regular readings from your gas or electricity meter to work out your bills. If you don’t send them readings, they’ll estimate your usage. This means your bill might be too high or ...

Use this letter template to cancel an agreement you made to buy something when you were at home (yours or someone else’s), at your workplace, in a public place or at a trade show. You can do this ...

Use this template letter if you need to send the Department for Work and Pensions (DWP) more supporting evidence after you've sent your PIP claim form. When you've completed the letter, print it out ...

2. An option to reduce the service with no penalty after 3 months The above term(s) constitute an essential part of the contract and to date this has not been fulfilled. I am requesting your company ...

Use this letter template to cancel a service that you agreed or paid for online, over the phone or by mail order. You can do this during the 14 day ‘cooling off’ period. It should help the trader ...