We are livestreaming the Supermarkets inquiry hearings. View hearing dates and attendees. The hearings may include some private sessions. If this happens we will pause the livestream. This is a ...
how businesses promote, sell and deliver products and services what terms they use in contracts how businesses take payment from consumers. If a business behaves very harshly, especially towards ...
Under the Australian Consumer Law, businesses must meet a set of basic rights called consumer guarantees when they sell products or services. Certain behaviour is also illegal under the Australian ...
We set out our priorities to achieve compliance with the Competition and Consumer Act 2010 and other legislation we enforce. Our policy outlines our enforcement powers, functions, priorities and ...
Petrol prices move up and down in regular patterns in Australia’s major cities. Petrol price cycles are the result of deliberate pricing policies of petrol retailers. We are monitoring retail fuel ...
The first step is to contact the business itself to resolve the issue. Often a phone call or visit can fix the issue. If the business doesn’t fix your problem, there are other agencies that can help.
The ACCC has commenced proceedings in the Federal Court alleging that Optus Mobile engaged in unconscionable conduct in contravention of the ACL when selling telecommunications goods and services to ...
The ACCC will not oppose the Sigma Healthcare Limited (ASX: SIG) and CW Group Holdings Limited (Chemist Warehouse) merger after accepting a court-enforceable undertaking from Sigma. Sigma is a ...
The ACCC acknowledges the Traditional Custodians of the lands across Australia on which we live and work. We acknowledge their connection to this Country and pay our respect to Elders past, present ...
We use a range of tools to encourage compliance with the Competition and Consumer Act 2010 and the Australian Consumer Law. This includes enforcement action, consumer and business education, industry ...
Commission members Chair Gina Cass-Gottlieb Deputy Chairs Mick Keogh Catriona Lowe Members Anna Brakey Peter Crone Liza Carver Phillip Williams AM Associate members Stephen Ridgeway Clare Savage ...