Mitel has been positioned as a Leader in the Aragon Research Globe™ reports for both Intelligent Unified Communications and ...

With Mitel closing its $530 million acquisition of ShoreTel on Monday, CRN takes a deep dive into the market, partner and customer impact of the new company. The purchase marks one of the largest ...

Mitel completed its acquisition of fellow unified communications vendor ShoreTel for $530 million Monday in a move to become one of the largest Unified-Communications-as-a-Service vendors in the ...

Integrated, brand-trained GenAI tools can automate up to 90% of product-related customer queries with highly accurate and ...

The global PBX market, valued at US$ 35,728 million in 2023, is anticipated to experience substantial growth over the next ...

In an effort to modernize and enhance communication infrastructure, Manistee County commissioners approved a $134,600 ...

SUNNYVALE, Calif.--(BUSINESS WIRE)--Mitel ®, a global leader in business communications, today announced the global availability of Mitel Interaction Recording (MIR) Insights AI, which provides ...

Mitel ®, a global leader in business communications, and Talkative, an innovative provider of AI customer service solutions, today announced an expanded partnership that will bring leading generative ...

The University is currently trialling the use of the Mitel Micollab Client to provide telephony services on and off campus using a software version of our Mitel telephones. The client can be installed ...

Mitel, a leader in Unified Communications, chose Sri Lanka as the venue for its Annual Partner Conference, held at the ...

Outbound calls often require a different skill set from inbound calls. Speech analytics can help assess agent performance, ...

We apologize, but this video has failed to load. Try refreshing your browser, or tap here to see other videos from our team. Mitel Launches Advanced AI-Powered Analytics Solution That Unlocks Deep ...