In the Cognitive Age, learning is taking a radical departure from the static traditions of the past. Think of the old book ...

Alcon reflected on its wholesale platform-based approach to clinical transformation during a session at the 2024 Veeva ...

Opinions expressed by Forbes Contributors are their own. Shep Hyken is a customer service/CX expert, author & keynote speaker. It’s not uncommon to hear leaders say, “We must put the customer ...

Commenting on this unique customer centric initiative, Mr. Tarun Garg, Whole-time Director and Chief Operating Officer - HMIL ...

The concept of artificial intelligence has been around for half a century but it has only recently been introduced into the ...

REI Co-op, a brand that specializes in high quality outdoor gear and clothing, has appointed a new chief marketing officer.

Different technologies support decentralized clinical trials while retaining patient-centricity and safety, such as remote ...

Embedding the patient voice into the DNA of a pharmaceutical company isn’t easy – but it is essential. As part of our Towards Patient Centricity series, GSK’s Dr Karen Mullen tell us how the ...

With a proven track record of customer centricity, with over 98% of its FY2023 sales coming from repeat customers, G3 Environmental has built invaluable brand loyalty with marque clientele in ...

REI Co-op has named Abigail Jacobs its next chief marketing officer. The specialty retailer said Jacobs brings an impressive ...

L.E.K. also recommends that regional banks explore the strategies of like-kind institutions in more developed open banking markets (e.g., in the U.K. and Europe) to glean a better understanding of ...