I'm the de facto tech support person for my family and relatives. That means I often get enlisted to fix some snafu with someone's Windows PC, which can entail a hands-on operation. But if I don't ...

This is meant to be used if you have general customer service questions. Microsoft Technical Support will provide support options and locate the appropriate support team to resolve technical ...

Microsoft Tech Support, Windows Technical Department Support Group and Microsoft Research and Development Team. Microsoft said that the scammers tricked users into installing malicious software ...

Microsoft will officially end support for its most popular operating system next year. Before that day arrives, here's what you should do with your Windows 10 PCs that fail Microsoft's Windows 11 ...

On Oct. 14, 2025, Microsoft will officially end public support for Windows 10 — that means no more software updates or technical support for your Windows 10 computer, no matter how well it still ...

"Enrolled PCs will continue to receive Critical and Important security updates for Windows 10; however, new features, bug fixes, and technical support will no longer be available from Microsoft." ...

Canalys Research, a global technology market analysis firm, recently examined how often businesses hang onto older tech, and how Microsoft typically prices support for older versions of its ...

The market researcher says this has downstream consequences because customers "frequently lament the quality of Microsoft technical support." They also aren't happy when their costs for technical ...