Why this Matters: New Salesforce research shows that U.S. consumers can spend up to nine hours interacting with customer service trying to resolve a single issue. On average, 67% of consumers are ...
New Salesforce research shows that U.S. consumers can spend up to nine hours interacting with customer service trying to resolve a single issue. On average, 67% of consumers are frustrated when ...
Salesforce AI not only brings in innovation but also a strategic business imperative: The firm has found that many of its customers face difficulties attempting DIY AI solutions, which tend to ...
Clara Shih, the CEO of Salesforce AI, has departed after nearly four years at the company, JMP Securities tells investors in a research note. Two industry sources tell the firm th ...
Salesforce confirmed that Agentforce Service Agent pricing starts at $2 per conversation. Alongside the news, the company revealed new research claiming consumers can spend up to nine hours ...
Kaustubh Bagalkote Salesforce Shares Are Trading Higher Today: What You Need To Know Salesforce, Inc. (NYSE: CRM) shares are trading higher Friday. The company revealed plans to hire over 1,000 ...
Salesforce on Tuesday announced the general availability of its AI agent development platform called Agentforce. The offering is, in essence, a low- or no-code method for deploying chatbots for ...