Nancy VanCleve’s landline is her lifeline. She knows it’s old-fashioned, but she has no interest in a cell phone.

These days, most of us would use our cell. But Slater is a disabled resident of a retirement home, and says his old flip phone has terrible reception in his room. “A lot of contacts with doctors and ...

But now they're having landline service problems again ... ago I just checked it and there's no dial tone or nothing on the phones," Beard added. They say they're left with more questions ...