Whether you're dealing with a classic case of buyer's remorse, or have questions about deals, damage to packages, or your ...

Eventually, the customer decided to take things to the top, and contacted the public email address of Amazon CEO Jeff Bezos.

Amazon is one of the biggest retailers in the world, and that can make it quite challenging to shove past the FAQs, user forums, and Reddit threads to actually talk to a human over the phone.

Amazon and Asda have today announced that Amazon customers can now take advantage of a special incentive at more than 700 ...

As news of an Amazon data breach is confirmed, was the world’s biggest shop hacked, and have customer accounts and passwords ...

The launch of the first-ever color Kindle isn't going so great. Amazon's Colorsoft began shipping on October 30, but shipments were paused after some customers complained about a yellow bar at the ...

Analysis of Nice vs Amazon Connect in the CCaaS market. Nice's strong fundamentals compete with Amazon's leverage of AWS ...

The organizational prestige pyramid also differs. At Google, engineers reign supreme, reflecting its product-driven DNA.

One woman was surprised to discover that she could reuse Amazon's packaging for returns. Some viewers already figured it out.